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Medicaid Open Enrollment begins October 1st. To join Delaware First Health, call the Health Benefits Manager at 1-800-996-9969
Medicaid Open Enrollment begins October 1st. To join Delaware First Health, call the Health Benefits Manager at 1-800-996-9969

Electronic Visit Verification (EVV)

The 21st Century Cures Act requires providers to use an Electronic Visit Verification System (EVV) for all in-home personal care services (PCS) and home health services (HHS) provided to Medicaid members.  Starting on December 30, 2022, services must be verified with either the State provided EVV solution, Sandata, or an alternate EVV solution of the provider’s choice that meets state and federal requirements.

All providers of in-home PCS and HHS who use Sandata or an alternate EVV solution must register with the Sandata provider self-registration portal. Visit the Sandata EVV Provider Self-Registration Portal. You will need your Medicaid Provider Identification Number (MCD ID) to register. If you need help with identifying your MCD ID, please contact DMAP Provider Services from 8:00 AM ET to 4:30 PM ET at 1-800-999-3371, select option 0, option 4.  Once the registration process is complete, providers may begin accessing the Sandata training resources provided below.

EVV Resources

·        EVV requirements under the 21st Century Cures Act

·        Delaware Medicaid EVV requirements on DMMA EVV Website

·        Training for providers using Sandata as their EVV solution Sandata Learn

·        Training for providers utilizing an alternate EVV Vendor DE Aggregator Training

Please contact the EVV Provider Service Team at DHSS_DMMA_EVV@delaware.gov if you have questions or require more information pertaining to acceptable EVV solutions.