Provider Resources

Delaware First Health provides the tools and support you need to deliver the best quality of care. Please view our listing on the left, or below, that covers forms, guidelines, helpful links, and training.

View our listing of available resources on the left, or below, that covers forms, guidelines, helpful links, and training.

• Manuals, Forms and Resources 
• Prior Authorization
• Electronic Transactions
• Preferred Drug Lists
• Provider Training

Delaware First Health is committed to connecting our members to resources helping our members find resources in the community.  We have developed strategic partnerships with community-based organizations to ensure our members have access to receiving services. Through our FindHelp website, members can search for free or reduced cost services like food pantries, job training, financial assistance and more.  

If you would like further assistance connecting with our community connections team call customer service at 1-877-236-1341 (TTY: 711)

Ambetter & Wellcare

Delaware First Health is pleased to introduce two affiliated products designed to meet healthcare needs in Delaware. With the addition of Ambetter Health of Delaware (Health Insurance Marketplace), we can provide affordable, comprehensive solutions for lower-income individuals and families who may not qualify for Medicaid or have access to employer coverage. And, by adding  Wellcare (Medicare/DSNP), we can better coordinate care for our DSNP members. All plans are designed to serve Delawareans as their life situation evolves.

For more information about any of our products, including provider manuals and upcoming provider orientations, visit the website(s) below. You can also reach out to your assigned Provider Engagement Administrator with any questions.

HEALTH INSURANCE MARKETPLACE
ambetterhealthofdelaware.com
1-833-919-3214

MEDICARE
wellcarede.com
NON-DUALS/C-SNP PLANS:
1-800-977-7522
DUALS/D-SNP PLANS:
1-844-796-6811