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Medicaid Open Enrollment begins October 1st. To join Delaware First Health, call the Health Benefits Manager at 1-800-996-9969
Medicaid Open Enrollment begins October 1st. To join Delaware First Health, call the Health Benefits Manager at 1-800-996-9969

PaySpan - EFT/ERA

Delaware First Health is pleased to partner with Payspan Health to provide an innovative web-based solution for Electronic Funds Transfers (EFTs) and Electronic Remittance Advices (ERAs).  This service is provided at no cost to providers and allows online enrollment.

Benefits include:

  • Elimination of paper checks – all deposits transmitted via EFT to the designated bank account
  • Convenient Payments & Retrieval of remittance information
  • Electronic remittance advices presented online
  • HIPAA 835 electronic remittance files for download directly to a HIPAA-Compliant Practice Management for Patient Accounting System
  • Reduce accounting expenses – Electronic remittance advices can be imported directly into practice management or patient accounting systems, eliminating the need for manual re-keying
  • Improve cash flow – Electronic payments can mean faster payments, leading to improvements in cash flow
  • Maintain control over bank accounts – You keep TOTAL control over the destination of claim payment funds.  Multiple practices and accounts are supported
  • Match payments to advices quickly – You can associate electronic payments with electronic remittance advices quickly and easily
  • Manage multiple Payers – Reuse enrollment information to connect with multiple Payers. Assign different Payers to different bank accounts, as desired.
  • Payspan provider service - agents are available between the hours of 8:00am-8:00pm eastern time, via phone 877-331-7154 option 1 or email providersupport@payspanhealth.com
  • Payspan monthly meetings – contact Payspan for dates and times of their monthly tutorials

Visit Payspan’s website. You may also call 1-877-331-7154 or email providersupport@payspanhealth.com.

Payspan Guide (PDF)

For training on Payspan – EFT/ERA, please visit our Provider Training page.